Used Vehicle Retail Summit 2025

🔹 Block 1: Used Vehicle Market & Retail Reality

09:00 – 10:30

Kick off the conference day with sharp insights into the used vehicle market outlook, key geopolitical factors, and the shifting role of used vehicle retail operations. Moderator Johan Verbois and industry voices will align terminology, explore challenges, and introduce the day’s core themes. A lively panel with major used vehicle retail and dealer associations sets the tone for bold, engaging discussions ahead.
 

🔹 Block 2: Digital Acceleration in Used Retail Sales

11:15 – 12:45

Dive into digital transformation with benchmark-driven sessions covering e-commerce success, marketplace optimization, and the evolution from listing to full online transactions. Leading experts will showcase what works — and what’s next — in online automotive retail. This morning block ends with an interactive “Ask the Experts” panel offering practical and result-driven tips to improve your digital performance and engagement to the retail customer.
 

🔹 Block 3: Stimulating Operational Excellence & Smart Retailing

14:15 – 15:15

Explore how top vehicle retailers are using smart pricing strategies, AI tools, and streamlined processes to stay ahead of competition. Our interactive industry roundtable will avoid slideshows in favour of fast-paced discussions driven by audience input and real-time polling. The result will be a hands-on look at how operational innovation is reshaping the dealership business of tomorrow.

 

🔹 Block 4: Building Confidence in BEV Resale

16:00 – 17:00

With Battery Electric Vehicles (BEVs) entering the used car space, this final chapter addresses the urgent need for battery health transparency, certification readiness, and consumer trust. In this closing session BEV pioneers will cover battery health diagnostics, evolving CPO programs, and new standards for the electric used car age.